ABORRO Xiangqi Support

Quick help for accounts, online play, game records, ranks, Pineapple Points, privacy, and account deletion.

Get started

Play offline: challenge Cloud AI and use undo, board flip, move journal, and new game controls.
Play online: enter the online room, match with other players, and keep your game synchronized through the ABORRO server.
Member vs Member: formal match; eligible results affect official records, rank, and Pineapple Points.
Guest involved: friendly match; it does not count toward official competitive records.

Online connection

When returning from the background or lock screen, Xiangqi first tries to reuse the current connection. It reconnects only when the existing connection can no longer continue the game.

If the network changes between Wi‑Fi and cellular, the app will try to keep or restore the current game automatically.

A temporary disconnection is not treated as a resignation. An explicit leave from an active formal match may be treated as a resignation according to the match rules.

Accounts, ranks & Pineapple Points

Sign in to use member features such as formal records, rank progression, Pineapple Points, and server game history.
Your rank reflects performance in eligible formal matches according to current server rules.
Pineapple Points are ABORRO platform points and are not transferable.

Game records & replay

Registered members can load saved online game records from the server and replay moves step by step. Available games can also be exported from the replay screen.

Privacy & account deletion

You can read the Xiangqi privacy policy and permanently delete your ABORRO account from the app's Settings page. Deleted accounts cannot be restored.

Contact

Email: nanxuezhu@aborro.com

Developer: ABORRO (Shanghai) Technology Co., Ltd.

When contacting support, please include your App version, iPhone model, iOS version, and a short description of the issue. Do not send passwords or authentication codes.